Privacy Policy
PERSONAL DATA PROCESSING POLICY
Information about the personal data administrator:
Technopipes Group EOOD
Bulstat: 202933242
Address:
Zvezditsa village, Varna
4 Kalisto Street
MALL: Julien Tishev
We process your personal data on the following grounds:
● The contract concluded between us and you in order to fulfill our obligations under it;
● Your explicit consent - the purpose is specified for each specific case;
● In the event of a statutory obligation
In the following paragraphs you will find information about the processing of your personal data depending on the basis on which we process them.
FOR THE PERFORMANCE OF A CONTRACT OR IN THE CONTEXT OF PRE-CONTRACTUAL RELATIONS
We process your personal data in order to fulfill the contractual and pre-contractual obligations and to exercise the rights under the contracts concluded with you.
Purposes of processing:
● establishing your identity;
● managing and fulfilling your request and fulfilling a concluded contract;
● preparing and sending an invoice for the services you use with us;
● Keeping correspondence in connection with placed orders, processing requests, reporting problems, etc.
● preparing a user profile;
On the basis of the contract concluded between us and you, we process information about the type and content of the contractual relationship, as well as any other information related to the contractual relationship, including:
● personal contact data - contact address, email, telephone number;
● identification data - full name, single civil number or personal number of a foreigner, permanent address;
● Data about orders placed through the user profile;
● e-mail, letters, information about your requests for troubleshooting, complaints, requests, grievances;
● credit or debit card information, bank account number or other bank and payment information in connection with payments made;
The processing of the specified personal data is mandatory for us in order to be able to conclude the contract with you and perform it.
We provide your personal data to third parties, as our main goal is to offer you quality, fast and comprehensive service.
We provide personal data to the following categories of recipients (personal data administrators):
● postal operators and courier companies;
● persons providing consulting services in various fields.
We delete the data collected on this basis 5 years after the termination of the contractual relationship, regardless of whether due to the expiration of the contract, cancellation or other reason. The period is determined by the 5-year limitation period for possible claims under the contract.
FOR FULFILMENT OF REGULATORY OBLIGATIONS
The law may provide for an obligation for us to process your personal data. In these cases, we are obliged to carry out the processing, such as:
● Obligations under the Anti-Money Laundering Measures Act;
● fulfillment of obligations in relation to distance selling, off-premises selling, provided for in the Consumer Protection Act;
● provision of information to the Consumer Protection Commission or third parties, provided for in the Consumer Protection Act;
● provision of information to the Personal Data Protection Commission in relation to obligations provided for in the legal framework for the protection of personal data;
● obligations provided for in the Accounting Act and the Tax and Social Security Procedure Code and other related legal acts, in relation to keeping legal accounting;
● provision of information to the court and third parties, within the framework of proceedings before a court, in accordance with the requirements of the legal acts applicable to the proceedings;
● age verification when shopping online.
We delete data collected in accordance with a statutory obligation after the obligation to collect and store it has been fulfilled or has expired. For example:
● under the Accounting Act for the storage and processing of accounting data (11 years),
● obligations to provide information to the court, competent state authorities, etc. grounds provided for in the current legislation (5 years).
When a statutory obligation is provided for us, it is possible to provide your personal data to the competent state authority, natural or legal person.
AFTER YOUR CONSENT
We process your personal data on this basis only after your explicit, unambiguous and voluntary consent. We will not foresee any adverse consequences for you if you refuse to process your personal data.
Consent is a separate ground for processing your personal data and the purpose of the processing is specified in it, and does not cover the purposes listed in this policy. If you give us the relevant consent and until its withdrawal or termination of any contractual relationship with you, we will prepare suitable product/service offers for you.
On this basis, we only process the data thatand which you have given us your explicit consent. The specific data is determined for each individual case. Typically, the data includes:
● Email;
● Phone;
● Address;
● Names;
On this basis, we may provide your data to marketing agencies and third parties.
The consents provided can be withdrawn at any time. Withdrawal of consent has no impact on the performance of contractual obligations. If you withdraw your consent to the processing of personal data in any or all of the ways described above, we will not use your personal data and information for the purposes specified above.
We delete the data collected on this basis upon your request or 1 year after their initial collection.
PROCESSING OF ANONYMIZED DATA
We process your data for static purposes, this means for analyses in which the results are only aggregated and the data is therefore anonymous. Identification of a specific person from this information is impossible.
How we protect your personal data
To ensure adequate protection of the company's and its clients' data, we apply all necessary organizational and technical measures provided for in the Personal Data Protection Act.
For the purpose of maximum security in the processing, transfer and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.
User Rights
Each User of the site enjoys all rights to the protection of personal data in accordance with Bulgarian legislation and European Union law.
Each User has the right to:
● Information (in relation to the processing of his personal data by the administrator);
● Access to his own personal data;
● Correction (if the data is inaccurate);
● Deletion of personal data (right to be forgotten);
● Restriction of processing by the administrator or processor of personal data;
● Portability of personal data between individual administrators;
● Objection to the processing of his personal data;
● The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or significantly affects him or her;
● The right to judicial or administrative redress in the event that the data subject's rights have been infringed.
The user may request erasure if one of the following conditions applies:
● The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
● The user withdraws his or her consent on which the processing of the data is based and there is no other legal basis for the processing;
● The data subject objects to the processing and there are no overriding legitimate grounds for the processing;
● The personal data have been processed unlawfully;
● The personal data must be erased for compliance with a legal obligation under Union law or Member State law to which the controller is subject;
● The personal data were collected in connection with the provision of information society services to children and consent has been given by the person with parental responsibility for the child.
The user has the right to restrict the processing of his or her personal data by the controller where:
● He or she contests the accuracy of the personal data. In this case, the restriction of processing shall be for a period enabling the controller to verify the accuracy of the personal data;
● The processing is unlawful, but the user does not wish the personal data to be erased, but requests instead the restriction of their use;
● The controller no longer needs the personal data for the purposes of the processing, but the user requires them for the establishment, exercise or defence of legal claims;
● he or she objects to the processing pending verification of whether the legitimate grounds of the controller override the interests of the user.
Right to portability.
The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and shall have the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, where the processing is based on consent or a contractual obligation and the processing is carried out by automated means. When exercising the right to data portability, the data subject shall also have the right to obtain the direct transmission of the personal data from one controller to another, where technically feasible.
Right to object.
Users shall have the right to object to the processing of their personal data to the controller. The controller shall be obliged to cease the processing unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. If you object to the processing of personal data for direct marketing purposes, the processing shall cease immediately.
Complaint to the supervisory authority
Each User has the right to lodge a complaint against unlawful processing of their personal data with the Personal Data Protection Commission or the competent court.